Behind the White Coat

old stadium stands

“Hey, Doc, everyone here looks different again. What’d you do? Run ’em off?” He was laughing but I really just wanted to scream in frustration.

It is not funny.

One of the most upsetting things I have found blogging about the difficulties I have had with staff turnover is that invariably I get the insinuation or outright accusation that I am doing something wrong, that I must be the problem.

The reality, as I have mentioned, is that I have very little control. Most days it feels that I am a mere observer, showing up to the clinic to see what new staffing drama unfolds.

Two weeks ago I was told by a VP that there is a 46% turnover for medical assistants and front office staff within the first 90 days of employment across our system. System wide?

Those numbers make my own clinic problems look so much better.

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I am an artist, accountant and author living in western New York, transplanted from Denmark, Michigan, Florida, West Virginia, Pennsylvania (in that order!) I love the beauty of the world and sharing it with others through jewelry, photography, digital painting and writing.

Posted in Travel

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